Tours in Fiji Privacy Statements

How we use your information

  • We operate our business in accordance to the laws of Australia. The services that we provide and our interaction with you follows appropriate privacy laws.
  • We use only the Personal Identification Information (PII) and other relevant information that we require to conduct business with you for the services that we provide..

Who do we share your information

  • The information you provide through the online booking portal is used for registering and securing tour bookings in our system and communicating with you in relation to the bookings. Your name, phone number and e-mail address will be forwarded to respective tour operator business partner in Fiji for and tour planning purposes only.You must check, verify and confirm your own travel eligibility, entry and exitrequirements to/from Fiji before booking with us.
  • We also share your information and payment transactions you provide with Paypalcredit card processing agent. We do not keep any record of your credit card information or share this with anyone.
  • By law, we may be required to submit or disclose your information to relevant authorities for legal purposes. We may also disclose your information and report to relevant governing body should you pose threat or harm to our personnel, individual, act in any detrimental manner to our business or for any other reasons as considered appropriate by authorities permitted by law.
  • By law, we may be required to submit or disclose your information to relevant authorities for legal purposes. We may also disclose your information and report to relevant governing body should you pose threat or harm to our personnel, individual, act in any detrimental manner to our business or for any other reasons as considered appropriate by authorities permitted by law.

Information we collect

  • If you select yes during booking then we collect your phone number, e-mail address for customer feedback and to implement better business improvement processes.
  • If you select yes to our news-letter subscription then then we will collect your name, phone number and e-mail address to send you regular reviews and promotions via e-mail
  • We will collect your name, phone number and e-mail address when you submit your reviews. Your reviews may be edited published by us or our approved contractor.
  • From time to time we may offer our site visitors to participate in survey, in which case we may collect your details for the improvement of customer services and our services.

Other information that we may collect

  • For statistical purposes, we may collect the origin of the enquiry and bookings through internet protocols. This does not obtain any of your personal identification number
  • We may use cookies from time to time to understand your choices and preferences on our website. Cookies are industry standard technology, you may remove this at anytime by deleting them as you wish. We do not collect or retain your personal information or information about your computer through use of cookies technology.
  • Your site experiences, photos and videos shared with us
  • Complaints made against our company, services, site experiences. This information will be used to improve our customer interaction, services and overall customer satisfaction

How do we keep your information confidential

  • Secure storage of customer information
  • Adequate training to our staff, implementation of confidentiality agreements
  • Implementation of high security practice on computers, networks and websites

Proprietary Rights

We do not claim ownership of any materials or post published by you through TIF website, social media or other channels. You provide us with rights to delete, modify, amend, advertise or promote items published through our social media or website for the benefit of business without any monetary benefit to you. We do not sell items published by you. You also agree not to publish materials that are considered offensive, obscene, vulgar or derogatory that adversely affects our business. You agree to make payments to us and anyone directly related as a result of materials published by you through TIF website, social media or other channels.

Hyper Links

You will need to obtain permission to create hyperlinks to any page on the website. You will be responsible for any direct or indirect loss to yourself, third party or anyone else as result of the hyperlinks at any time.

Copyright

No part of our website may be copied, transmitted or reproduced without prior permission to the site administrator. All rights are owned by our company.

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